Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, product updates, special offers, and events that you might like to hear about.
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the A.S.M.C. LTD. products you own, such as their part numbers, and date of purchase; and information relating to a support or service issue.
The A.S.M.C. LTD. website allows you to create an “ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address or a credit card number — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information. The next time you order from A.S.M.C. LTD. or register a new product, all you need to do is enter your “ID” and password; the system looks up the information it needs to assist you.
If you use a bulletin board or chat room on an A.S.M.C. LTD. website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. A.S.M.C. LTD. is not responsible for the personally identifiable information you choose to submit in these forums.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.